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Emma Wilson

Harbour & Co Travel

Alatus Member

Agency Management
Agency Management & Revenue OperationsAlatus Cohort Member

Harbour & Co Travel · Owner Dashboard

Managing Director: Sophie Bennett · Operational visibility into team enquiries, consultant workload, and revenue operations.

Active Enquiries
42
Enquiries currently in play
Active Quote Value
$684,000 AUD
Total agency quotation
Converted This Month
$174,000 AUD
Confirmed bookings
Conversion Rate
38%
Share of quoted trips confirmed
Preferred Share
68%
ETG preferred supply
Commission Yield
$45,900 AUD
Estimated agency margin

What Needs My Attention? (Operational Exceptions & Opportunities)

Prioritised agency intelligence covering stalled proposals, overdue follow-ups, and commercial opportunities.

Consultant Pipeline & Workload Intelligence

Operational workload distribution, quote values, follow-up load, and conversion benchmarks. Click any consultant to inspect profile.

ConsultantActive EnquiriesActive Quote ValueConverted ValueConversion RatePreferred ShareActions
Emma WilsonSenior Consultant7 (20%)$174,000 AUD (24%)$84,000 AUD64%78%
Daniel LeeTravel Consultant5 (14%)$118,000 AUD (16%)$52,000 AUD58%65%
Mia ThompsonTravel Consultant4 (11%)$89,000 AUD (12%)$44,000 AUD62%72%
James PatelJunior Consultant3 (9%)$48,000 AUD (7%)$28,000 AUD65%70%
Jack CampbellSenior Leisure Consultant4 (11%)$92,500 AUD (13%)$36,000 AUD59%66%
Chloe SaundersBoutique Specialist3 (9%)$64,000 AUD (9%)$22,000 AUD60%74%
Olivia TaylorLuxury Rail & Cruise Specialist3 (9%)$71,000 AUD (10%)$14,000 AUD55%68%
Liam BakerAdventure & Safari Specialist2 (6%)$32,000 AUD (4%)$6,400 AUD50%60%
Sophia MooreCorporate & VIP Specialist2 (6%)$24,000 AUD (3%)$0 AUD0%80%
Ethan WrightTravel Advisor2 (6%)$10,000 AUD (1%)$0 AUD0%75%

Top Quoted Destinations This Month

Pre-booking enquiry demand across Harbour & Co clients

Italy$248k (14 quotes)
Japan$142k (9 quotes)
Fiji & South Pacific$94k (8 quotes)
UK & France$112k (6 quotes)
African Safari$88k (5 quotes)

Lost Opportunity Analysis (Observable Signals)

Recorded loss categories across open pipeline

Price resistance / Over budget35%
Client postponed travel dates25%
No response after follow-up18%
Flight / Seat availability issue12%
Chose competitor package10%

Consultant Workload Profile

E

Emma Wilson

Harbour & Co Travel

Senior Consultant

Active Enquiries
7
Active Quote Value
$174,000 AUD
Converted Value
$84,000 AUD
Estimated Margin
$21,200 AUD
Conversion Rate64%
Preferred Supplier Share78%
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